Warranty information

What We Guarantee

Galbraith's guarantees:
    1. That our plants are true to name.
    2. That our plants are healthy when they leave our possession.

 

What We Do Not Guarantee

Galbraith's Does Not Guarantee:
    1. The purchaser's gardening abilities and / or plant knowledge
    2. Damage that occurs as a result of extremes of weather (ex. Drought, Flood, Ice Storm, Wind)
    3. Neglected plants (ex. Lack of Water)  "We can tell if a plant is killed by neglect."
    4. Vandalism or Accidental Damage (ex. Weed Killer, Lawn Mower, Car Tire)
PLANTS ARE LIVING THINGS, THEY NEED TO BE TREATED AS SUCH.

 

Trees, Shrubs, & Perennials Warranty

>>All trees and shrubs (excluding roses, perennials and annuals) purchased from our garden centers, and not planted by Galbraith's have a warranty of 50% of purchase price for a period of 1 year. *

>>All trees and shrubs (excluding roses, perennials and annuals) purchased from our garden centers, and planted by Galbraith's have a warranty of 100% of purchase price not including labor costs for a period of 1 year.*

>>All trees and shrubs excluding roses and annuals purchased through a landscape installation have a warranty of 100% of purchase price not including labor cost for a period of 1 year.  Labor is warranted for all landscape installations for a period of 30 days from planting.*

*    No Warranty Without Sales Receipt.
*    Replacement value is equal to the original purchase price only.  Sale items are warranted from the original price paid, not the full retail price.
*    Warranty is on original plant only and will be credited only one time.
*    All tree and shrub warranty claims will be applied as garden center credit only.  This can be applied to a gift card for later use.  NO CASH OR CREDIT CARD REFUNDS.
*    A labor fee will be charged on all trees and shrubs replaced by Galbraith's
*    If Galbraith's disposes of any dead trees or shrubs at the time of replacement, a disposal fee will also be charged.

 

Rose Warranty

>>All roses purchased from Galbraith's are warranted to survive and bloom until August 1st of the year purchased.**
>>All roses purchased from Galbraith's after August 1st are not warranted.

**    Trade-Ins Only If Available.  If Trade-In not available then store credit will be issued.

Annuals

>>Annuals and Perennials are not warranted.

 

If you have any questions concerning our warranty or are having a concern with your purchase please contact us here.