What We Guarantee
1. That our plants are true to name.
2. That our plants are healthy when they leave our possession.
What We Do Not Guarantee
Galbraith's Does Not
1. The purchaser's gardening abilities and / or plant knowledge
2. Damage that occurs as a result of extremes of weather (ex. Drought, Flood, Ice Storm, Wind)
3. Neglected plants (ex. Lack of Water) "We can tell if a plant is killed by neglect."
4. Vandalism or Accidental Damage (ex. Weed Killer, Lawn Mower, Car Tire)
PLANTS ARE LIVING THINGS, THEY NEED TO BE TREATED AS SUCH.
Trees, Shrubs, & Perennials Warranty
>>All trees and shrubs (excluding roses, perennials and annuals) purchased from our garden centers, and not planted by Galbraith's have a warranty of 50% of purchase price for a period of 1 year. *
>>All trees and shrubs (excluding roses, perennials and annuals) purchased from our garden centers, and planted by Galbraith's have a warranty of 100% of purchase price not including labor costs for a period of 1 year.*
>>All trees and shrubs excluding roses and annuals purchased through a landscape installation have a warranty of 100% of purchase price not including labor cost for a period of 1 year. Labor is warranted for all landscape installations for a period of 30 days from planting.*
No Warranty Without Sales
* Replacement value is equal to the original purchase price only. Sale items are warranted from the original price paid, not the full retail price.
* Warranty is on original plant only and will be credited only one time.
* All tree and shrub warranty claims will be applied as garden center credit only. This can be applied to a gift card for later use. NO CASH OR CREDIT CARD REFUNDS.
* A labor fee will be charged on all trees and shrubs replaced by Galbraith's
* If Galbraith's disposes of any dead trees or shrubs at the time of replacement, a disposal fee will also be charged.
>>All roses purchased from Galbraith's
are warranted to survive and
bloom until August 1st of
the year purchased.**
>>All roses purchased from Galbraith's after August 1st are not warranted.
** Trade-Ins Only If Available. If Trade-In not available then store credit will be issued.
>>Annuals and Perennials are not warranted.
If you have any questions concerning our warranty or are having a concern with your purchase please contact us here.